Your privacy is our priority: bkbet treats your personal information with the utmost respect. We never sell your data or share it with third parties unless absolutely necessary. This privacy policy gives you a clear picture of exactly what we do with your information.
1 Introduction
Bkbet (https://bkbet.bid) is a fully licensed online gaming platform. We are committed to protecting the privacy and security of our users' personal information in everything we do.
This privacy policy ("Policy") explains what personal information bkbet collects, why it is collected, and how it is used and protected. By using this platform, you agree to this policy. Please read it carefully before creating an account.
This Privacy Policy has been written in plain English with our users in mind. Our support team is always available for any questions or concerns you may have.
2 What Information Is Collected
Bkbet only collects information that is necessary to provide our services. Below is a detailed breakdown of what we collect:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identification Information | Name, date of birth, nationality | Account Verification & KYC |
| Contact Information | Email, phone number, address | Registration & Contact |
| Identity Document Details | NID, passport, driving license | Age & Identity Verification |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Usage Data | Login time, game history, betting records | Service Improvement & Responsible Gaming |
| Technical Data | IP address, device type, browser information | Security & Fraud Prevention |
3 How We Collect Data
Bkbet collects information in several ways. This includes information you provide directly — such as details entered during registration, documents submitted for KYC verification, and information shared when contacting our support team.
- Direct Registration: Information you provide yourself when creating an account.
- Automatic Collection: Technical data collected via cookies and log files during platform use.
- Third-Party Verification: Identity verification through a KYC verification agency.
- Payment Providers: Data received from payment gateways during Mobile Banking, Nagad, Rocket, or USDT transactions.
- Public Sources: Where necessary, information is verified against government databases or approved third-party sources.
Please Note: We only collect what is necessary. We do not want or collect any personal information that is not relevant to your use of our services.
4 Purpose of Data Use
Bkbet uses your information only for specific, legitimate purposes. Here is why we collect and use your data:
- To create, verify, and manage your account.
- To process financial transactions, including deposits and withdrawals.
- To meet legal obligations, including compliance with AML and KYC regulations.
- To detect and prevent fraud, scams, and money laundering.
- To ensure platform security and prevent unauthorized access.
- To deliver a personalized experience and tailored offers based on your preferences.
- To handle customer service, complaints, and support requests.
- To uphold responsible gaming policies and identify potential issues.
- For analytics and research aimed at improving our services.
- To send you promotional emails or messages with your consent.
5 Data Sharing & Third Parties
Bkbet never sells your personal information. However, in certain situations we may share it with third parties in order to provide our services:
- Payment Providers: Mobile Banking, Nagad, Rocket, USDT gateways — for processing transactions.
- KYC Verification Agency: Licensed verification agencies for identity and age verification.
- IT service providers: Cloud hosting and data storage services.
- Regulatory Authorities: Government authorities or licensing bodies for legal compliance.
- Fraud Prevention Agencies: To identify and flag suspicious activity.
All third parties are bound by contract with bkbet and may only use your data for specified purposes. We ensure they maintain the same standard of data protection that we do.
Warning: bkbet will never ask for your password, full card number, or bank PIN via email or phone. If you receive any such request, please notify our support team immediately.
6 Cookies & Tracking Technologies
Bkbet's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.
- Essential cookies: Essential for login sessions and security.
- Functional cookies: Remembers your preferences and settings.
- Analytics Cookies: Collects data anonymously to help us understand how the site is used.
- Marketing Cookies: To show you relevant advertising based on your preferences.
You can manage or disable cookies at any time through your browser settings. Note that disabling certain cookies may limit some features of the platform.
7 Data Storage & Security
Bkbet applies industry-standard security measures to keep your information safe. Our security framework includes:
- 256-bit SSL/TLS encryption — applied to all data transmissions.
- Encrypted data storage on secure cloud servers.
- Two-Factor Authentication (2FA) support available.
- Regular security audits and penetration testing.
- Restricted access — only authorized personnel can view your information.
- 24/7 security monitoring system.
Your information is retained for as long as required by law. Transaction records are typically kept for 5–7 years after account closure, as mandated by international AML regulations. After this period, your data is securely deleted.
8 Your Rights
As a bkbet user, you have important rights over your personal data. We respect these rights and make every effort to fulfill them as promptly as possible.
9 Protection of Minors
Bkbet is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Age is verified at account creation and confirmed through identity documents during the KYC process.
If we become aware that data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.
10 Policy Updates
Bkbet may update this privacy policy from time to time. For significant changes, a notification will be sent to your registered email and displayed on the platform. The "Last Updated" date at the top of this page will reflect any changes. Continued use of the platform after an update constitutes your acceptance of the revised policy.
11 Contact
For any questions about our Privacy Policy, requests to correct your information, or complaints, please contact our Data Protection team. We typically respond within 3–5 business days.
Email: [email protected]
We offer support in both Bengali and English.